We, at Proveera Exports,value the trust you have placed in us. That’s why we make protection of your data our utmost priority. We request you to go through this policy that describes the information we collect, and how we process, use, and disseminate such information to support our services.

By using the Website, you indicate that you have understood the terms of this Policy thereby expressly giving consent to our Policy. If you do not agree with the terms of this Privacy Policy, kindly refrain from using theWebsite.

1. What kind of information do we collect?

We collect and use information of all visitors alike (visitors shall collectively be referred to as “Users/Your/You” hereinafter). The type of information we collect depends on how you use our website.

Personal Information:

We do not collect any personal or sensitive information as this website is only created for the purpose of providing information to the Users.

However, we may collect information like customer feedbacks and comments that may be posted on the Website. Such information is likely to be disclosed or mentioned on any article/blog for reference of other Users and shall be accessible to people at large. For such information which is in public domain, Users are advised to exercise their discretion before disclosing such information as it is susceptible to misuse.

Cookies and Device Information:

We may use technologies like cookies, pixels, and local storage to ensure you have a very efficient experience on our website and to provide you with services that are easy to use. Cookies are pieces of data in the form of small text files, which are stored on your devices when websites are loaded on a browser. Cookies help us identify your browser and device.

We may collect and store information like the type of browser you use (Internet Explorer, Firefox, Opera, Google Chrome etc.); the operating system of your system or device; and the website you last visited. Cookies also helps us collect and store information and data like the duration of your stay on the website, the date and time of access of the website etc.

You can erase or choose to block these cookies from your device. You can configure your device's browser to alert you when we attempt to send you a cookie, with an option to accept or refuse the Cookie. If you turn cookies off, you may be prevented from using certain features of the our website;

2. How do we use this information?

Improve and personalize our services:

We use information and data to offer you our assistance and services, and work to continuously keep up the services. We also work towards providing you personalized services that are unique and relevant to you, upgrade services to ensure your profitability, give perceptions and proposals that are important to you. We further use your connections, preferences, interests, and activities based on the data we collect and determine how you use and interact with our services. Where you utilize different Services, We consolidate all your data to give a coordinated encounter, for instance, to help you to discover data from one Service while looking from another or to introduce significant item data as you browse through our website.

Research and development :

We use the data and information we have to improve our services and to provide you with better experience by conducting surveys and research, testing and troubleshooting new services.

Provide Customer Support and Communication:

We use the data and information we have to send you marketing communications, to tell you about our services and policies, to resolve technical issues, if any, that you may encounter, to provide you with assistance whenever required, and to repair and improve services whenever need be.

Safety, Integrity, and Security:

We use data and information to verify accounts and activities, to monitor and prevent fraudulent or suspicious activities, to detect and prevent spam and other bad experiences, maintain the integrity of our services, and promote safety and security of the data we possess.

Confidentiality:

We intend to protect and handle your personal information in the best manner possible. All information provided by the Users shall only be used as provided in this Privacy Policy. The Confidential information of the Users will not be shared with other Websites, its employees, agents or any third-party other than in accordance with this Agreement.

3. Sharing information with Third-Parties

We may disclose the information we collect, store and use to Third-Parties for the following reasons:

1. To provide you with better services and experiences;

2. To enforce our Terms and Conditions ;

3. To facilitate our marketing and online advertising activities;

4. To prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services;

5. If there is a reason to believe that there is significant/imminent threat or risk to customer’s health, safety, or life or that of any other person;

6. Where the information is required to be shared in accordance with the law, inclusive of any investigations, court summons, or any judicial proceedings;

7. To protect and defend the rights and property of the Website.

We do not disclose your information and data to Third Parties for their marketing or advertising purposes without your explicit consent.

4. Disclaimer:

4.1The Website may contain external links which may direct you to another Website/Application. We shall not be responsible for the protection and privacy of any information that you provide to these external Websites/Applications and this Policy doesn’t extend to such external Websites. Your use of external Website shall be subject to the Privacy Policy of that Website/Application.

4.24.2 Certain information about the User is made/may be made available to our users/partners/affiliates/contractors/Service providers (“associated entities”) to be able to provide you with seamless services. We disclose only such data as may be required for these associated entities to provide you with appropriate services and at no point shall we disclose more information than is required. We shall not assume any liability or responsibility in case of any disclosure of your personal information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

5. Grievance Officer :

In accordance with Information Technology Act, 2002 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer Name: Baby Zha

Email id: info@proveeraexports.com

Proveera Exports
301, ShivalikShilp - 2 Complex,
Ahemdabad - 380015,
Gujarat, India.

Date of last revision: 4^th April 2022